SHIPPING POLICY

Shipment processing time

All orders are processed within 1-3 business days.  

In the case of backordered or out of stock items updates will be given regarding fulfilment.

For custom made items products may take between 3-8 weeks to arrive.

 

Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method

Estimated delivery time

Shipment cost

Standard

3-5 business days

Free on orders over $100

*excludes orders over 150lbs

 

Shipment to P.O. boxes

We will make every effort to deliver to PO boxes. Please understand this is not always an option.

 

Shipment confirmation and order tracking

Shipment confirmation and order tracking will be shared upon order fulfillment.

 

Customs, duties, and taxes

Duty and Tariffs imposed on imported goods will not be at the expense of the customer. The customer will be responsible for taxes at the jurisdiction of destination.

 

Damages

Do not sign for any visibly damaged packages. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

 

International Shipping Policy

Please contact our team directly for any international orders: orders@liveoutbound.ca

 

Returns Policy

Please refer to company return policy.

 

For more information, please email or call our support team:

orders@liveoutbound.ca

1 (800) 667-1331